關 鍵 詞: |
公告;大眾傳播媒體;企業經營者;其他必要之處置;臺北市消費者保護自治條例 |
中文摘要: |
消費者保護法為保障消費者權益,除就定型化契約條款藉由該法之授權,對於諸多消費形態設有應記載及不得記載事項,而使私法契約受有相當程度之制約;又透過消費申訴及調解之設計,期以訴訟外紛爭解決機制,迅速解決相關爭議。此外,消保法亦就消費資訊及警訊之提供、公開或公告設有相關規定,如該法第 5 條、第 33 條第 1 項及第 37 條規定。惟其規範內容未盡一致,如何理解上開規定毋寧是一項必須瞭解的重要課題;又行政機關如何操作上開規定,核與對於消保法上公告等行為性質之定位問題有關,從而即有探究之價值;且企業經營者對於上開規定之處置有所不服者,所應採取之訴訟途徑或訴訟類型亦有討論之餘地;另司法實務對於上開規定所採見解亦有釐清之必要。本文爰以此為題,就消保法對於企業經營者公告等行為性質進行相關討論。
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英文關鍵詞: |
Announcements;Mass Media;Business Operators;Other Necessary Dispositions;Taipei City Consumer Protection Autonomy Act |
英文摘要: |
In order to protect the rights and interests of consumers, the Consumer Protection Act, in addition to the authorization of the Act on the terms of the stereotyped contract, has certain items that should and cannot be recorded for many consumption patterns, so that private law contracts are subject to considerable restrictions; through the design of consumer complaints and mediation, we hope to resolve related disputes quickly through an extra-litigation dispute resolution mechanism. In addition, the Consumer Protection Act also has relevant provisions on the provision, disclosure or announcement of consumer information and warnings, such as Article 5, Article 33(1) and Article 37 of the Act. However, its normative content is not completely consistent, so how to understand the above-mentioned regulations is rather an important issue that must be understood; In addition, how the administrative agency operates the regulations on the above-mentioned regulations is related to the positioning of the behaviors such as public announcements in the Consumer Protection Act, so it is worth exploring; and if the business operators are dissatisfied with the disposal of the regulations, they should take measures on the way or type of litigation. And it is necessary for judicial practice to clarify the opinions adopted in the above-mentioned regulations. This article takes this as the title to discuss the nature of the consumer protection law's behavior such as announcements by business operators.
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目 次: |
壹、前言 貳、對於消保法揭示消費資訊或警訊規定之探討 參、司法實務對於消保法揭示消費資訊或警訊所持見解與論證 肆、比較法制之觀察與反饋 伍、結語
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