| 關 鍵 詞： |
溝通；醫療事故；醫療爭議；醫療專業諮詢；關懷 |
| 中文摘要： |
2022 年制定的醫療事故預防及爭議處理法，設有溝通關懷程序，即醫療事故發生後，醫療機構應立即向病人及其家屬等說明、溝通，並提供協助及關懷服務，藉此緩和醫病的緊張關係。若有醫療爭議，當事人得檢具病歷複製本並繳納費用，申請醫療專業諮詢，透過公正專業第三方的意見，平衡雙方認知，以助於後續爭議調解程序的順利進行。惟繳納費用的相關規定，或有討論空間。
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| 英文關鍵詞： |
communication；medical accident；medical dispute；medical professional consultation；care service |
| 英文摘要： |
Medical Accident Prevention and Dispute Resolution Act enacted in 2022, has communication and care procedures. That is, after the medical accident, Medical care institutions shall be responsible for explaining the accident to and communicating with the patient, patient’s family, and/ or their agent as well as offering assistance and care services immediately. This goal is to ease the tension between doctors and patients. If there is a medical dispute, the relevant parties may provide a copy of the medical history and pay a fee to apply for medical professional consultation. After medical professional consultation, the opinion of a fair and professional third party can balance the cognition of both parties and help the Medical Dispute Mediation to proceed smoothly. However, the relevant payment of fees regulations need to be discussed.
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| 目 次： |
壹、前言
貳、醫預法的溝通關懷機制
參、醫療爭議的醫事專業諮詢
一、醫事專業諮詢規定及費用繳納
二、申請所需繳納費用規定的檢討
肆、結語
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